Joiya9 — Terms & Conditions Fully in Bengali

Joiya9 (joiya9.win) is an online gaming platform operated for players in Bangladesh. These Terms and Conditions ("Terms") govern the use of all joiya9 services. By accessing the platform or creating an account, you are considered to have automatically accepted these Terms.

Joiya9 is committed to providing every player with a safe, transparent, and enjoyable gaming experience. That is why we have presented all our terms and conditions in clear, easy-to-understand language.

These Terms & Conditions may be updated from time to time. joiya9 will notify users of any changes, and the latest version will always be available on this page.

To open an account on joiya9, you must provide accurate and complete information. Accounts created with false or incorrect details may be suspended at any time, and any balance held in such accounts may be forfeited.

• One Account: Each individual may hold only one joiya9 account. Creating multiple accounts is strictly prohibited.
• Accurate Information: Your name, mobile number, and payment details must all be accurate.
• Password Security: Keeping your password confidential is your responsibility. Do not share it with anyone.
• Account Transfer: joiya9 accounts may not be sold or transferred to another person.
• Inactive Account: A maintenance fee may apply to accounts that have been inactive for more than 12 months.

Joiya9 reserves the right to verify any account at any time. A copy of your National ID or passport may be requested as part of the verification process.

You must be at least 18 years old to use joiya9's services. Anyone under the age of 18 is strictly prohibited from creating an account or playing on the joiya9 platform.

• Age Verification: joiya9 may request a copy of your National ID or birth registration certificate at any time.
• False Age: Accounts created with a false age will be permanently suspended.
• Parental Responsibility: Always log out of your joiya9 account before handing your device to a child.

Deposits and withdrawals on joiya9 are simple and convenient via bKash, Nagad, and Rocket. joiya9 guarantees that all transactions are completed with no hidden charges or unreasonable delays.

• Minimum Deposit: The minimum deposit amount at joiya9 is ৳200.
• Minimum Withdrawal: The minimum withdrawal amount from joiya9 is ৳500 BDT.
• Withdrawal Time: Withdrawals are typically processed within 5 to 30 minutes.
• Same Name: The name on the mobile banking account used for deposits and withdrawals must match the name on the joiya9 account.
• No Withdrawal Without Verification: Large withdrawal requests may be held pending until account verification is complete.
• Third-Party Restrictions: Deposits from third-party accounts will not be accepted.

Joiya9 offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, referral bonuses, and more. Each bonus comes with its own terms and conditions, which should be read carefully before claiming any offer.

• Welcome Bonus: New members can receive up to 100% bonus on their first deposit, subject to specific wagering requirements.
• Wagering Requirements: To withdraw bonus funds, a specified wagering requirement must be met (generally 10–20 times the bonus amount).
• Bonus Validity: All joiya9 bonuses have an expiry date. Any bonus not used before it expires will be automatically forfeited.
• Multiple Bonuses: Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Bonus Abuse: If bonus abuse or a violation of bonus terms is found, joiya9 reserves the right to cancel the bonus.
• Referral Bonus: To qualify for the referral bonus, the referred person must be a genuinely new member and must complete their first deposit.

All games on joiya9 run on internationally certified RNG (Random Number Generator) technology, meaning every outcome is entirely random and impartial. joiya9 never manipulates the results of any game.

• Game Rules: Each game has its own rules. Make sure you understand them before you start playing.
• Technical Error: If a game is interrupted due to a technical error, joiya9 will arrange to refund the bet.
• Internet Connection: joiya9 is not liable for any disconnection that occurs during gameplay.
• Fair Play: The use of any cheat software or bots on joiya9 is strictly prohibited.
• Maximum Bet: joiya9 reserves the right to set maximum bet limits on any game.

Joiya9 puts the health and well-being of its players first. We believe gaming should be a form of entertainment, not a source of addiction. joiya9 promotes responsible gaming and supports players in staying in control.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits directly on joiya9.
• Gaming Break: You may temporarily suspend your account for a set period whenever needed.
• Self-Exclusion: If you feel your gaming is getting out of control, contact joiya9 Support to arrange a long-term self-exclusion.
• Get Help: joiya9 recommends seeking professional help if you are struggling with a gambling addiction.

Joiya9 never encourages excessive gaming. For more information, visit our Responsible Gaming View the page.

Certain activities are strictly prohibited to maintain a fair environment on joiya9. Any involvement in prohibited activities will result in immediate account suspension and possible forfeiture of the account balance.

• Money Laundering: joiya9 does not in any way facilitate transactions involving funds from illegal sources.
• Cheating: The use of any fraudulent methods or software during gameplay is strictly prohibited.
• Bonus Abuse: Creating multiple accounts to claim bonuses is strictly prohibited.
• Hacking: Attempting to hack the joiya9 system is a serious criminal offence.
• Underage Gaming: Anyone under the age of 18 is strictly prohibited from using joiya9.
• Account Selling: Buying or selling a joiya9 account is strictly prohibited.

Joiya9 takes your personal information extremely seriously. We use SSL encryption technology to keep every transaction and piece of data fully secure. joiya9 never sells your information to third parties.

• Data Collection: joiya9 collects only the information necessary — your name, mobile number, and payment details.
• Use of Information: Information collected is used solely for account management and service improvement purposes.
• Cookie Policy: The joiya9 website uses cookies to enhance the user experience.
• Third Party: joiya9 does not share your information with any third party except where required by law.

For more details, visit our Privacy Policy View the page.

Joiya9 reserves the right to update these terms and conditions at any time. For significant changes, joiya9 will notify players in advance. Continued use of joiya9 following any changes will be taken as acceptance of the updated terms.

For any questions or complaints, please contact the joiya9 Support Team: [email protected]